Ordering From Us Is Simple!

1. Call 1-800-348-3131, fax (775) 322-9588, or email sales@naeusa.com.

2. Tell us what you need and when you need it.

3. We’ll walk you through selection, design, and delivery.

4. It’s that easy!

The fastest way to go is if you already have approved vector artwork (files that end in .ai, .eps, .cdr, or .pdf) from your graphic artist or ad agency. However, if you need something created from scratch, that's easy, too!

At North American Embroidery, all we need to get started on your order is an idea. We have more than 20 years of experience translating logos into branded logowear.

For example, many clients approach us with a rough sketch on a cocktail napkin, or they simply explain over the phone what they have in mind. Then, our helpful sales associates give that information to our design department, who turn those ideas or rough sketches into embroider-ready artwork.

As for costs, we can work with any budget—just let us know so we can guide you correctly. And remember, as long as you place a qualifying order with us, there is no digitization or set-up charge at North American Embroidery!

North America Embroidery ships via UPS, and we don't mark up UPS charges, so you get prompt, secure shipping and delivery service at the most affordable rates available.

Here's how it works:

After your approved logo design is authorized for production (sewing on the apparel or items you have ordered), your custom embroidery order will be sewn out, trimmed, inspected for quality, bagged, boxed, and signed-off on by our talented team. All of this happens on-site in our production facility located in Reno, Nevada.

Once your order is safely and securely packaged for shipping (or pick-up, if you happen to live in the greater Reno/Tahoe area), your order is checked in by our UPS partners and shipped.

Most orders ship in about two weeks from the date of your order.

Rush service is always available, at published rates.

Because we ship with UPS, computerized tracking numbers are available on all orders.

Custom-embroidered overseas embroidery of caps and apparel is also available for clients who require complex and unlimited customizing options like woven labeling , 3D Puff , and highly-technical embroidered logo locations. Contact us at 1-800348-3131 or by emailing sales@naeusa.com for specific production times and requirements for your overseas ordering options.

At North American Embroidery, we stand behind our ordering, embroidering, and shipping process 100%. So, if you are unsatisfied with anything about your purchase experience at North American Embroider, call us immediately, and we'll make it
right. I guarantee it.

Rick Goebel, Vice President